 |
Training
Our Services and Products
The following describes the management services
we provide under the GSA Corporate Contract Schedule,
Mission Oriented Business Integrated
Services [MOBIS] Schedule
(SINs 874-1, 874-2, 874-6, 874-7, 874-8)
Consulting Services SIN 874-1
VHO is a full service Administrative and General
Management Consulting Firm which specializes in Research &
Development in Physical, Engineering, and Life Sciences,
including Scientific and Technical Consulting Services.
The assistance of expert consultants in various fields and
disciplines has been acquired in the past, with strong
long-term relationships being established and developed
over time. This has enabled the company to maintain
agility and rapid response capabilities in emerging,
developed and underdeveloped markets. In this section
which covers the majority of the management consulting
services we offer under GSA's Corporate Contract Schedule.
Consistent with our long-standing approach, we will tailor
these services to the specific requirements of each
client, with an overall objective of helping to make the
needed improvements quickly and effectively.
Leadership
Our approach to improving client leadership is geared
toward assisting executives in setting goals, planning for
change, and mastering transition leadership techniques. In
concert with these concepts, we offer the following
leadership-oriented services:
Leadership Assessment and Development
We assist agencies in evaluating leadership issues and in
developing leadership skills, behaviors, and teamwork to
increase the effectiveness of their management systems.
Organizational Assessment and Design
We help agencies assess their need for organizational
improvements, evaluate alternative designs, and select
those designs that meet their objectives.
Managing Cultural Change
We work with agencies to nurture organizational change and
renew focus on customers and their varied needs.
Organizational Transformation
We work with agencies to accomplish fundamental changes in
their management, organizational, and business systems
needed to achieve world-class performance.
Institutionalizing Improvement-Oriented Cultures
We help agencies create and sustain a climate for
organizational improvements.
Customizing Improvement Tools
We assist agencies in applying the best improvement tools
to their unique situations and conditions.
Strategic Planning
Strategic planning is a key element in aligning daily work
with an organization's strategic directions. Our approach
to such planning promotes strategic thinking and actions.
The directions provided by the National Performance Review
and Government Performance and Results Act raise the level
of importance of effective strategic plans and integrated
performance monitoring systems for all agencies.
We offer the following services associated with strategic
planning:
Formulation of Strategic Business and Research and
Development Plans
We assist agencies develop strategic and other business
plans aimed at satisfying their missions and achieving
their goals.
Assessment of Economic and Financial Feasibility of
Strategic Plans:
We advise agencies on the viability and practicality of
their strategic plans.
Implementation of Strategic Plans
We help agencies define and understand their missions,
visions, values, and goals; we transform their strategic
plans from planning documents into action plans.
Assessment of Capital Asset and Facility Planning and
Utilization
We provide agencies with assessments of how well they are
using assigned resources and where they have opportunities
for improvement.
Assessment of Technology Opportunities
We help agencies capitalize upon the business advantages
associated with expanding their use of the latest
technologies.
Formulation of Acquisition Strategies
We help agencies formulate efficient and effective
acquisition strategies.
Policy Planning and Analysis
We assist agencies in analyzing and reformulating their
business policies to improve performance.
Development of Performance Standards:
We work with agencies to develop standards for tracking
their overall performance as well as that of their
processes and employees.
Customer and Market Focus
Customer and market focus examines how an organization
determines evolving customer requirements and expectations
and how it sustains and improves its business
relationships with customers. We use a variety of tools to
help agencies identify and understand their customers and
their requirements and then deploying effective feedback
mechanisms for tracking and monitoring customer
satisfaction. We offer the following services in the areas
of customer and market focus:
Collection and Analysis of Customer and Supplier
Information
We help agencies design and conduct surveys and use other
methods for obtaining customer and supplier information;
we also assist in the analysis, communication, and use of
that information.
Market Analysis and Customer Service Standards
We assist agencies in understanding market conditions and
requirements, defining customer needs and expectations,
and establishing meaningful customer service standards.
Quality Management Implementation
We assist agencies in modifying their operations so they
are consistent with the Malcolm Baldrige National Quality
Award and the President's Award for Quality criteria.
Risk Assessments:
We help agencies conduct internal and external climate and
environmental assessments to understand and mitigate their
business risks.
Information and Analysis
Information and analysis requires expertise in the
collection of data about processes and their customers,
the use of statistical methods for understanding and
controlling those processes, and the establishment of
feedback loops to improve and sustain process performance.
We are experienced in helping government agencies acquire
that expertise, quickly and inexpensively. As a result of
that experience, we offer the following services in the
areas of information and analysis:
Economic and Value-Added Analyses
We provide agencies with financial analyses of their
process and business improvement alternatives.
Performance Measurement
We advise agencies about the development, collection, and
use of performance measures.
Information Strategies and Systems for Process
Improvement
We assist agencies in formulating strategies for using
information technology to improve their overall
performance.
Activity-Based Costing
We help agencies decide where and how an activity-based
costing capability can improve their performance; we also
assist them in implementing such a capability.
Benchmarking and Best Practices
We help agencies improve their business processes by
benchmarking them against those of leading public- and
private-sector organizations providing similar products
and services, and by modifying the best practices of those
organizations for agency use.
Implementation Planning for Computer-Aided Facility
Management
We advise agencies on using computer-aided facility
management tools to reduce costs and improve performance.
Strategies for Integrated Information Management
We help agencies develop and evaluate strategies for
improving their use of business information systems.
Decision Support and Executive Information Systems
We advise agencies in the development and use of
management decision systems.
Business Results
Business results are the fruits of an organization's
labors to improve. We provide our clients with advice and
counsel in interpreting those results, analyzing the
systems that produced them, and developing action plans to
further improve business activities.
We offer the following business results services:
Change Management and Implementation
We advise agencies in identifying the need for
organizational changes, developing the needed changes, and
assisting in their implementation.
Regulatory Analysis and Compliance Reviews
We help agencies navigate through governing regulations
and satisfy all associated compliance reviews.
Financial and Market Analyses
We provide agencies with a full range of financial and
market analyses.
Process Modeling and Simulation
We help agencies perform all types of modeling and
simulation activities that are required to evaluate
alternative business practices, organizational structures,
and operating techniques.
Facilitation Services SIN 874-2
Our staff has facilitated a wide variety of improvement
teams and group processes for many government agencies. We
generally provide facilitation services as an integral
part of our broader MOBIS efforts. Our facilitators
understand and apply classic facilitation techniques and
tools; they also have a professional understanding of the
issues and subject matter being addressed.
Facilitation has three important facets. First, it
improves group effectiveness by keeping the group focused
on the specific issues under consideration. Second, it
highlights the many different concerns of the members of
the group that, if not effectively managed, can impede
progress of the group as a whole.
Third, it raises the level of understanding and
participation of all members of the group to achieve the
best solutions for the organization. The role of our
facilitators is to help groups improve the process of
communicating in a manner consistent with free and
informed choice, consensus building, and internal
commitment. Our facilitators use a variety of
decision-making tools to achieve consensus on a range of
issues from highly technical to routine daily decisions.
We offer the following facilitation services:
Executive-Level Facilitation and Support
We facilitate executive-level teams, such as leadership,
management, steering groups, and quality management
boards, in guiding organizational improvement initiatives.
Process Improvement Facilitation and Support
We facilitate process-oriented teams-including quality
action and process improvement teams, and functional and
self-directed work groups-to achieve high-performance
teamwork.
Cross-Functional Facilitation and Support
We facilitate cross-functional groups, such as integrated
product teams, multifunction work groups, and
employee-integrated teams, to break down barriers, reach
consensus, and agree on mutually beneficial outcomes.
Interagency Committee, Task Group, Board, and Steering
Group Support
As a disabled veteran firm dedicated to improving
public-sector management, we are particularly skilled at
facilitating interagency groups dealing with sensitive and
complex issues (such as the National Defense Panel,
Quadrennial Review, Defense Reform Initiative, Base
Realignment and Closure Commission, Commission on Roles
and Missions of the Armed Forces, and Information
Technology Board).
Privatization Support Services and Documentation (A-76)
SIN 874-6
We offer consulting services in support of government
agency requirements to perform business process reviews of
functions that have been traditionally viewed as
inherently governmental or commercial activities. We
always tailor these services to meet the client's goals
for privatization and outsourcing responsibilities for all
or part of selected functions. VHO has direct experience
in drafting direct relationships with USAF and City, State
and Federal Officials during the preparation and
conceptualization of strategy for a teamed bid approach
for the transition of the Aerospace Guidance and Metrology
Center, the first time ever privatization in place of a
military instillation to civilian operations. Acquired
marketing intelligence; recruited some 760 incumbent
employees; participated in community and Air Force
planning meetings; assisted senior corporate executives in
devising bid and team approach. Proposal was awarded a $19
and $265 million renewal for 5 years, with all major firms
involved, contract extended for 15 plus years. These early
initiatives under the 1993 BRAC (Base Realignment &
Closure Commission) issued by Congress have acted as
landmarks for the science and developments in post cold
war realignment through Privatization. These services
complement those we offer under Consulting Services. VHO
will support the entire Privatization lifecycle, including
the solicitation process and the Management Study. VHO
will assist with developing the Performance Work
Statement, Management Study, Most Efficient Organization,
Technical Performance Plan, and the Quality Assurance
Surveillance Plan. We will also assist with the
preparation of the Cost Comparison Form and the In-House
Cost Estimate, the Transition Plan, and the Independent
Government Cost Estimate. VHO will provide extensive
source selection support, including assisting in the
preparation of the Requests for Proposal (RFP), answering
vendor questions in response to the RFP, and on-site
support of the Source Selection Evaluation Board,
including analysis of vendors' proposals.
We offer a full range of privatization support services,
including the following:
Developing management plans for identifying and assigning
priorities to privatization opportunities.
Conducting feasibility studies and job saving analysis
within the local area.
Developing or assessing performance-based statements of
work.
Analyzing existing operations and recommending "most
efficient organizations" (MEOs).
Developing performance metrics for MEOs or privatized
operations.
Developing quality assurance surveillance plans.
Supporting and documenting the conduct of OMB Circular
A-76 studies.
Developing in-house government cost estimates.
Assisting in the source selection of nongovernmental
bidders.
Developing activity-based workload and cost data.
Program Integration and Project Management Services SIN
874-7
We have extensive experience assisting public-sector
clients in the management, integration, and oversight of
their programs.
As a operating firm the organization includes individuals
dedicated to supporting public agencies for more than 25
years, we have a thorough understanding of government
operations and missions. We utilize a top-down approach in
providing program integration and project management
services to our clients. We also incorporate a bottom-up
review to evaluate the needs of our customers. We begin by
defining program goals and objectives, and developing
strategies to achieve them. For selected strategies, we
develop implementation plans and establish performance
measures for evaluating their effectiveness. Our goal is
to provide a framework for managing organizational changes
in an orderly manner without disrupting the ongoing
operations of the organization.
As the figure below shows, we assist clients throughout
all phases of the program life cycle-from concept
development through evaluation and oversight of program
operations. We combine management and technical expertise
with a strong business focus to help our clients manage
their programs efficiently and effectively, and maintain
their focus when business or technological changes cause
requirements to shift rapidly. Our capabilities are spread
across three major areas: planning, implementation, and
acquisition.
|
Program Integration/Management Capabilities |
| • |
Best practices & benchmarking |
| • |
Market
surveys |
| • |
Acquisition strategy and plans |
| • |
System
life-cycle documentation |
| • |
Cost
benefit analysis |
| • |
Prototyping and pilot systems |
| |
|
|
| |
Planning |
| |
• |
Performance measures |
| |
• |
Automated evaluation
tools |
| |
• |
Technical, cost, and
past performance assessment Acquisition |
| |
• |
Program office support |
| |
• |
Risk management |
| |
• |
Test and evaluation
support |
| |
• |
Business process
reengineering |
| |
• |
Software change
management |
| |
• |
Implementation |
| |
• |
Concept Development |
| |
• |
Practicing
Organization Development Operations |
| |
• |
Monitoring |
| |
• |
Implementation of
Findings |
Effective planning is the most important way to minimize
future risk and ensure that programs and systems are
completed on time and within budget.
To ensure that our program planning support is effective,
we use our knowledge of public- and private-sector best
practices to develop effective program strategies; conduct
benchmarking to identify opportunities for reducing
program costs and improving performance; conduct
comprehensive cost-benefit analyses of alternatives to
predict whether financial goals can be met; develop
acquisition strategies and business plans that support
corporate strategies and address technical, management,
and cultural issues that could affect the acquisition;
devise training, test and evaluation, and implementation
plans that account for resource and schedule constraints
as well as technical risks; and monitor and assess
prototype and pilot systems to determine whether and when
those systems should be implemented in the field.
We apply business process reengineering techniques and
organizational change management processes to help
agencies integrate program changes systematically and
efficiently. We also develop and implement training
programs that focus on the cultural implications of new
programs and how those programs will affect existing
agency practices. Equally important is oversight and
evaluation of programs to ensure that the program's goals
and objectives are being achieved effectively. When
evaluating program operations, we establish and use
performance measures to evaluate program performance and
effectiveness, and identify opportunities for improvement;
and conduct program integration/management reviews, risk
assessments, and independent verification and validation
studies of ongoing programs to mitigate risks, identify
lessons learned, and reduce costs.
Our professional staff has extensive experience in
supporting successful program implementations. We have
applied our program integration/management expertise to
governmental operations, construction projects,
environmental remediation efforts, and technology
programs. We also provide independent assessments of key
implementation tasks such as installation and training.
Finally, we assist clients in improving business processes
and assessing the impact of new technologies on business
operations. Typically, our efforts require the integration
of technical, cost, and schedule information and involve
coordination with key members of several organizational
departments. We form business partnerships with our
clients to support successful planning, acquisition, and
implementation of new programs.
Alternative Dispute Resolution (ADR) Services SIN 874-8
VHO will provide expert services in support of agency
Alternative Dispute Resolution (ADR) programs both formal
and informal. ADR in support of EEO, this is not the
facilitation of services rendered in this proposal. VHO
will assist agencies and related decision support services
to agencies engaging in collaboration efforts, offering
neutral experts, joint problem solving, working groups, or
integrated product, process, or self-directed teams in
facilitation of preventative, fact-finding, advisory, or
imposed ADR. VHO will help agencies to bring together
diverse teams or groups with common and divergent
interests that may require neutral parties to assist them
in the use of problem solving techniques. VHO will
redefine and refining the agenda; negotiate rule making,
act as ombudsman, offer early neutral evaluation, conduct
special masters sessions, non-binding arbitration
hearings, mediation, magistrates, provide private judging
services, summary jury trials, mini-trials. VHO will
conduct the convening of and leading toward consensus
large and small groups in briefings and discussions;
resolving disputes, disagreements, and divergent views;
recording discussions content and focusing
decision-making; providing a draft for the permanent
record; debriefing and the overall resolution decisions
and planning efforts.
VHO (ADR) Services to support services, including the
following:
*Fact-finding
*Advisory
*Ombudsman
*Facilitation of preventative measures
*Redefine and refining the agenda
*Resolving disputes, disagreements, and divergent views
*Lead large and small group briefings and discussions
*Negotiate rule making
*Non-binding arbitration hearings
*Rulings
*Findings
*Recommendations and remedies
Introduction of New Service
VHO may be in the position to and is able to be tasked to,
bring about new and innovative discoveries and procedures
to the Federal Government. VHO has the value added
capabilities to place plus stated products existing in the
commercial market which are being develop, improved upon
or not yet introduced into use by the Federal Government
and not yet introduced or utilized or available under any
GSA Contract but has relevance to this procurement item.
VHO specializes in research and development in advanced
technological solutions, encompassing studies and
analyses; integration; verification and testing;
operations and maintenance; facilities management;
facilitation; survey; training; and consulting services.
VHO holds operating divisions in Consulting, Software
Design Sales, International Quality Standards, Materials &
Equipment, Space & Defense Applications, Bio-technology,
Remediation, Other Government Support Functions. VHO is a
full service Administrative and General Management
Consulting Firm which specializes in Research &
Development in Physical, Engineering, and Life Sciences,
including Scientific and Technical Consulting Services.
The assistance of expert consultants in various fields and
disciplines has been acquired in the past, with strong
long-term relationships being established and developed
over time. This has enabled the company to maintain
agility and rapid response capabilities in emerging,
developed and underdeveloped markets.
Training Services
We offer five 2-day training courses:
Leadership Assessment Strategic Planning Activity-Based
Costing.
The rates for these courses are shown in the following
table:
Base Period Course Rates
Any course
FY05
|
1 to 10 Participants |
| $7,324.64 |
|
Additional for each Participant in excess of 10 |
| $38.40 |
a.) Pricing for custom courses is based upon the pricing
above plus the cost of any books and materials. The
content, scope, and class size of customized courses will
be separately negotiated with each customer.
b.) Maximum number of participants for any course is 30.
Contract Information
1. Table of Awarded Special Item Number (SIN):
FSC Group: 874
Description
Page No.
Prices
Page No.
Consulting Services (SIN 874-1)
Facilitation Services (SIN 874-2)
Privatization Support Services and Documentation (SIN
874-6)
Program Integration and Project Management (SIN 874-7)
Alternative Dispute Resolution (ADR) Services (SIN 874-8)
Introduction of New Services
(SIN Mission Oriented Business Integrated Services [MOBIS] Schedule.)
Description of Services
The Vertical Horizons One, Inc. (VHO) a for profit
corporation, offers extensive experience in developing and
implementing practical solutions to management,
organizational, and business problems across the spectrum
of public-sector functional areas. We are skilled in
transferring the knowledge and tools needed for achieving
the desired improvements in such a way that our clients
can become self-sustaining.
This Authorized Federal Supply Schedule Price List for MOBIS Services describes the services we offer under the
Corporate Contract Federal Supply Schedule. The VHO hourly
rates certification in this schedule provides users the
opportunity and flexibility to award task orders on a
labor hour contract basis in addition to a firm-fixed
price basis.
Additional information can be obtained by calling David
Tibbs, Director of Contracts & CEO, (740) 366-9013.
| 1. |
Corporate Contract Number:
GS- 10F-0336N
Previous Contract Number:
GS-
Contract Period:
Base Years: April 15, 2003 -- April 14, 2008
Option Years: October 1, 2008 -- September 30, 2013
October 1, 2013 -- September 30, 2018
October 1, 2018 -- September 30, 2023 |
|
2. |
Maximum Order: $1,000,000
|
|
3. |
Minimum Order:
$600 |
|
4. |
Geographic Coverage:
Domestic US |
|
5. |
Point of Production:
Newark, Ohio |
|
6. |
Discount/Prices:
Net |
|
7. |
Quality Discounts:
None |
|
8. |
Prompt Payment Terms:
Net 30 days |
|
9. |
Time of Delivery:
Negotiated |
|
10. |
FOB Point:
Destination |
|
11. |
Ordering Address:
Vertical Horizons One, Inc., Attn: David Tibbs, 855
Sharon Valley Road,
Suite 101,
Newark, OH 43055-2860,
(740) 366-9013
E-mail: For Fast, Friendly Service
ceo@vhone.net
(740) 366-5230 (FAX)
Website: http://www.VHOne.net |
|
12. |
Payment Address:
Direct Payment: Vertical Horizons One, Inc.
Attn: Accounts Receivable,
855 Sharon Valley Road,
Suite 101,
Newark, OH 43055-2860
Electronic Fund Transfer or ACH Payment Information:
Bank: Fifth Third Bank of Columbus
C/O Vertical Horizons One, Inc.
Address: 1235 N. 21st Street
Newark, OH 43055
Route #: 044002161
Credit Card: VISA and MasterCard are accepted; Government
Purchase Card.
|
|
13. |
Warranty Provision:
Standard Commercial |
|
14. |
Export Packing Charges:
Actual cost, as required |
|
15. |
Business Size:
Small Disadvantage Service Disabled Veteran Owned;
Small 8(a) |
|
16. |
Statistical Data for
the Government Ordering Office Completion of
Standard Form 279:
Block 9: " Under Federal Schedule"
Block 16: Contractor Establishment Code (DUNS): "DUNS
059715677"
Block 30: Type of Contractor: " Small Disadvantage Service
Disabled Veteran Owned
Business"
Block 36: Contractor's Tax Identification No. (TIN):
31-1797173 |
|
17. |
CAGE Code: 1YVT1 |
|
|
